NEW QUESTION 21
A client completes multiple customer journeys that include email tiles. Now, the client wants to implement flow control on future customer journeys to improve open rates and optimize delivery.
What are two accurate statements about the Smart Scheduler feature? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

NEW QUESTION 22

Read each of the backup concepts below and determine which are correct or incorrect.
To answer, drag the Answer to the appropriate Backup Concept. Each Answer may be used once or more than once. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

NEW QUESTION 23

You have been asked to create a report that shows your company’s customer journeys by status reason.
Which Status Reasons correspond to the descriptions? To answer, drag the appropriate Status Reason to the correct description. Each Status Reason may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

NEW QUESTION 24
You are creating a customer journey that sends an email newsletter to a subscription list advertising a limited
time offer.
The customer journey start and end dates are May 24 through May 29. The customer journey is configured to
send the email, wait one (1) week, then send a follow-up email reminding customers to take advantage of the
offer in the newsletter.
Which error should you expect to see in the customer journey designer?

NEW QUESTION 25

Using the information in the Case Study, indicate which of the Leads below have enough points to be flagged as Sales Ready.
To answer, drag the Assessment to the appropriate Lead. Each Assessment may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

NEW QUESTION 26
You are responsible for all outgoing marketing emails at Contoso, Ltd.
You are tasked with the best practices aimed at increasing delivery and interaction rates.
Which question is answered by the email insight statistic listed? To answer, drag the email statistic to the question answered by that statistic. Each statistic may be used one, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

NEW QUESTION 27

You are an event coordinator for Contoso, Ltd.
You are creating a multi-day conference event that will include three tracks with four sessions in each track.
These sessions and tracks will need to be visible on your event website.
Which four steps must you complete, in sequence, to complete your task? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

NEW QUESTION 28
You want to update the marketing settings to enable this scenario:
When a person submits a torn, the marketing system will pair the submission with an existing lead by their email address and the product they are interested in.
Which setting should you update?

NEW QUESTION 29
You work for a non-profit organization that sends a yearly progress summary and thank you email to both their donors and volunteers. Although the emails sent are very similar, the main (hero) image and some call-to-actions can differ based on the contact type.
For simplicity, the content designer wants to design a single email design and add conditions to the content based on the contact type.
On which two design elements are you able to add conditions? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

NEW QUESTION 30
Your marketing department will be creating multiple email messages to be used in several customer journeys.
To prepare for this, you need to create content settings to determine the dynamic values to be used.
What is the maximum number of Content Settings that can be set as default for multiple customer journeys?

NEW QUESTION 31
Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
The corporate marketing team has developed a branding strategy that includes five mandatory components and visual requirements that must be incorporated for all materials.
The VP of Marketing, who receives a copy of each email sent, has recently seen some emails that do not adhere to all five standards.
You need to ensure that future emails adhere to these standards.
Solution: You create an approval process on the template records. You restrict usable templates to only those that have been approved.
Does this meet the goal?

NEW QUESTION 32

You are a marketing administrator.
You need to edit a web page that contains a form used for holiday offers. The page and form are visible to the
outside world.
Which five steps, in order, are needed to complete your task? (Choose five.) To answer, move the appropriate
actions from the list of actions to the answer area and arrange them in the correct order.

NEW QUESTION 33
Which two statements must be true in order for a User to approve marketing content? Each answer presents
part of the solution.

NEW QUESTION 34
You need to extend the dynamic content scripting features in marketing emails by adding JavaScript code.
Which JavaScript library should you use?

NEW QUESTION 35
You have been tasked with creating a Customer Journey Template that will be used as a starting point by others. Your template must be in French, run every 6 months, and be used to send emails to all of the Contacts and group the journeys by the contacts account.
Which template contains all of the necessary elements to meet these requirements?

NEW QUESTION 36
You are a content creator and you often need to add dynamic content to your emails.
You need to be able to know which data source to use to add various types of content available using assist-edit.
Which data source should you use to add the content types listed? To answer, drag the appropriate data source to the appropriate content type. Each data source may be used once, more than once and not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

NEW QUESTION 37
You are building a marketing email for your employer. Before you send the email, there are a number of
things you must include in order to pass the Dynamics 365 Marketing error checker.
Which of these items are required and which are simply best practices? To answer, drag the appropriate
answer source to the correct email element. Each answer may be used once, or more than once. You may need
to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

NEW QUESTION 38
Drag and Drop Question
You want to create a method that will alert sales people when a lead is ready to be sold to.
This method should automatically move the lead to the Sales-Acceptance stage of the lead life- cycle.
Which four steps must you take, in order to complete your task? (Choose four.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

NEW QUESTION 39
You are configuring Dynamics 365 Customer Insights – Journeys for an upcoming online event.
You have the following requirements:
* The ability to use breakout rooms.
* Event registration must be supported.
Which type of Microsoft Teams event should you use?

NEW QUESTION 40
Your marketing department has given you a list of requirements.
Which requirements will you be able to meet by utilizing the tools in Dynamics 365 for Marketing? To answer, drag the appropriate requirement to the correct column. Each requirement may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

NEW QUESTION 41
Your marketing users are running a real-time journey for all contacts with an email address. It is important to address each recipient with their first name in the email.
You need to ensure that each contact is addressed appropriately, “Valued Customer” should be used if the recipient’s first name is not captured in the system.
What should you do?

NEW QUESTION 42
You are a marketing administrator.
You need to edit a web page that contains a form used for holiday offers. The page and form are visible to the outside world.
Which five steps, in order, are needed to complete your task? (Choose five.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

NEW QUESTION 43
You are creating a segment based on a combination four other segments: Segment A, Segment B, Segment C and Segment D.
The marketing director wants you to define the membership of the new segment as follows:
* Include all members of Segment B
* Include all members of Segment C who are members of segment D
* Exclude any members of Segment A
You need to combine the segments using the appropriate operators to satisfy the marketing directors criteria.
Which segment name or operator type applies in each segment block and query operator’ To answer, drag the appropriate segment name or operator type to the correct empty segment blocks and query operators in the answer area. Each segment name will be used once. Each operator type may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.

NEW QUESTION 44

You have created an email message and believe that you are ready to go live.
Before doing so, you want to Check for Errors in the designer.
Which items are optional or required in order to pass the error check test? To answer, drag each answer option on the left to the appropriate item on the right. Each answer option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

NEW QUESTION 45
Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You have created a lead scoring model for a marketing effort. The lead scoring model has 3 grades: Cold, Warm and Hot.
After a week you notice that no one has received any scores from your model.
Solution: You add an action tile.
Does this resolve your issue?